Workflow

How TrackMyBag works end-to-end

A practical flow airlines can run daily — station filtering, driver assignment, live tracking and clean closure.

Standard Flow Station → Driver → Delivery
1
Case created at station
Add passenger, flight, route, report/PIR or booking. Case enters OPEN queue for that station.
2
Assign driver / schedule action
Ops assigns a driver and the next step: pickup, hub movement, or direct delivery.
3
Driver accepts + route plan
Driver dashboard shows jobs and smart stop ordering for multi-drop runs.
4
Live tracking & status updates
Location pings update last known position. Airline portal sees status timeline.
5
Delivery + POD + closure
Upload POD, mark DELIVERED. Invoice can be created for billing and audit trails.
Best practices
  • Use station filter in airline portal to reduce noise.
  • Keep statuses standardized for reporting.
  • Require POD upload before closure.
  • Use reports for ageing buckets and escalation.